Frequently asked questions

You can place an order in several ways. Using the "Shop" button on DangPaddles.com and selecting the custom paddle build feature. Please note that orders placed through the shop are unpainted and unassembled. Rush options and expedited shipping is available as well! You may also order directly through our Etsy shop at https://www.etsy.com/shop/DangPaddles If the item is in stock and ready to ship, orders can arrive in as little as 1–3 days transit depending on your location. for the fastest response. Using the "Order Now" tab on DangPaddles.com and completing the appropriate form for the style of paddle you would like. We will reply to the email provided with more information. Contacting Dang Paddles through Facebook using the form provided at the following link: https://forms.gle/f3jps29KJrSCxvXF7  You can also message Dang Paddles on Facebook at http://m.me/DangPaddles Thank you for choosing Dang Paddles for your paddle needs.

Please note that all items on our website are made to order, with a standard time for woodwork completion of approximately 2 weeks. If you receive your order earlier than expected, it means that we have put extra effort into ensuring your satisfaction. If you need your order sooner than the standard time, please let us know as we may have rush options available. Please also consider transit time and possible shipping delays from the carrier when placing your order to ensure that you receive it in a timely manner. We offer shipping nationwide from CA, with transit times typically ranging from 1-5 days. If you need faster shipping, please let us know and we can provide a quote for you. Thank you for choosing Dang Paddles.

The prices for our paddles vary depending on the size and design, with options ranging from $30 to $100+. We offer competitive pricing compared to local campus Greek stores that sell traditional paddles. If you are interested in customizing your paddle, please note that additional costs may apply for each customization. However, it is possible to create a low-cost custom paddle if you are on a budget. For reference, a popular choice is a 3-foot paddle for $80, with a custom top piece starting at $25 and Greek letters cut out in the middle for an additional $20. Please keep in mind that prices may vary depending on the specific customization requests.

Dang Paddles specializes exclusively in the fabrication of unfinished wooden paddle pieces. Our services are limited to the design and cutting of wooden paddle bases, letters, and decorative wood elements. All items are delivered as unfinished wooden pieces. Dang Paddles does not provide painting, finishing, or decorative assembly services. Customers who wish to decorate their paddles may choose to paint or finish the pieces themselves, or independently hire an artist of their choosing after receiving the unfinished wood pieces. Dang Paddles does not employ, contract with, or coordinate third-party painters or artists, and any such arrangements are made directly between the customer and the artist.If you would like guidance on painting unfinished wood, we have provided general paint and finishing tips here:https://www.dangpaddles.com/painttips These tips cover basic sanding, priming, painting, and finishing techniques for unfinished wood surfaces. Thank you for choosing Dang Paddles for your paddle woodwork.

Your information on shipping with Dang Paddles. Please note that shipping costs are calculated at the time of ordering and we usually ship with USPS or UPS, depending on which carrier can provide the quickest delivery. Expedited shipping is also available upon request. When placing an order, please consider transit time as delays may occur with the shipping carriers. While carriers may advertise delivery times of 2-5 days, they do not guarantee these times and may be affected by weekends, holidays, seasonal events, and currently the COVID-19 pandemic. Dang Paddles is not responsible for any shipping delays and will work with you to resolve any issues that may arise, including damages which may be covered by the shipping carrier. If your order is ready to be shipped, we will do so as soon as possible, either on the same day or the next business day if possible. Thank you for choosing Dang Paddles.

Information on policies for custom wood work orders with Dang Paddles. Please note that all orders are non-returnable and cannot be cancelled once placed due to the custom and made-to-order nature of our products. After the order is processed, it is final and we will begin the digital design process right away. We will personally contact you to confirm the design before starting the heavy work on your order. Dang Paddles is not responsible for damages that occur after the order leaves our shop, whether it is picked up by the customer, a painter, or shipped. If damages do occur, we will work with you to resolve the issue. In the case of damages during shipping, please check your order immediately upon receiving and notify us if it has been damaged. Please report the damage within 2 weeks with images of the outside and inside boxes, as well as the damaged items, so that we can file a claim with the shipping carrier if necessary. Images are necessary for damage claims. Once the damages have been inspected by the shipping company, we will arrange for the damaged items and the package to be returned and replaced. Please keep the original shipping container and packaging in the same condition as it was received. Thank you for choosing Dang Paddles.

Your information on payment options with Dang Paddles: We accept major credit and debit cards, PayPal, and Venmo (if you have enabled access in your phone app) for your convenience. If you prefer to pay in cash, you may also visit our store in person. We strive to offer a variety of payment options to make the process as efficient and convenient as possible for our customers. Thank you for choosing Dang Paddles.

Privacy Policy — DangPaddles Content PublisherEffective date: August 31, 2026DangPaddles operates the DangPaddles Content Publisher, an internal tool used only by authorized DangPaddles staff to create, schedule, manage, review, and measure business content on connected social-media platforms, including Pinterest.Information We AccessWhen authorized through a connected platform’s approved authorization process, the tool may access only the information reasonably needed to operate DangPaddles business accounts, such as:- Account and business-profile information; - Content created, published, scheduled, or managed through the account; - Boards, collections, or similar account-organization information; - Available business, campaign, and content-performance analytics; and - Limited technical information needed to maintain security, diagnose problems, and prevent misuse.DangPaddles does not request, collect, or store account passwords. Connections are authorized through the applicable platform’s approved authorization process.How We Use InformationDangPaddles uses connected-platform information only to:- Create, schedule, edit, publish, or manage DangPaddles business content; - Link approved content to official DangPaddles product pages or listings; - Review content and business-performance analytics; - Maintain, secure, troubleshoot, and improve the internal publishing workflow; and - Comply with applicable legal, platform, security, and recordkeeping obligations.The tool is not used to build consumer profiles, make decisions about individuals, sell advertising audiences, or provide unrelated third-party services.Sharing and DisclosureDangPaddles does not sell, rent, trade, or disclose connected-platform information to third parties for their own marketing, advertising, or unrelated purposes.Access is limited to authorized DangPaddles personnel and service providers, if any, who need the information to operate, secure, or support the tool and who are bound to use it only for those purposes.Data Storage and RetentionDangPaddles does not retain information received from connected platforms except where platform rules permit retention and where reasonably necessary for authorized operations, security, troubleshooting, analytics, legal compliance, or dispute resolution.Where information is no longer needed for those purposes, DangPaddles will delete or anonymize it within a reasonable period, subject to applicable legal and platform requirements.Intellectual Property and LicensingThis Privacy Policy addresses the handling of connected-platform information only. It does not grant, modify, or determine rights in trademarks, copyrighted materials, organization names, designs, or other intellectual property.Any permissions, licensing requirements, product-rights obligations, or royalty obligations related to DangPaddles content or products are handled separately under the applicable agreements, policies, and law.Your Choices and RequestsTo request information about, correction of, or deletion of data associated with the DangPaddles Content Publisher

Custom Fabrication & Component DisclaimerDang Paddles provides custom wood fabrication services. Unless specifically stated otherwise in your order, all items are supplied as raw, unfinished, and unassembled components.1. Scope of ServicesDang Paddles fabricates custom components including, but not limited to:Paddle basesWooden cutoutsLetters and letteringGraphic platesCustom shapes and decorative piecesUnless specifically included in your order, Dang Paddles does not provide painting, staining, sealing, assembly, adhesives, hardware installation, or other finishing services.Once an order is picked up or delivered, all painting, finishing, assembly, installation, and final presentation are the responsibility of the customer or their independently selected artist or service provider.2. Customer-Provided Information & ArtworkCustomers are responsible for reviewing and confirming the accuracy of all information submitted or approved for fabrication, including:Names and spellingText and wordingArtwork and graphicsMeasurements and dimensionsPlacement and design detailsBy submitting or approving content for fabrication, the customer represents that they have the necessary permission or authorization to use that content.Dang Paddles reserves the right to request clarification or revisions, or to decline a fabrication request when necessary.Any applicable intellectual-property, licensing, trademark, or product-specific requirements will be handled in accordance with the applicable order and related agreements.3. Final Assembly, Finishing & UseDang Paddles' responsibility is limited to the fabrication and delivery of the components specifically listed in the customer's order.Because painting, finishing, assembly, installation, and final use take place outside of Dang Paddles' control, Dang Paddles cannot guarantee or assume responsibility for:Final appearance or presentationPaint, stain, or finish qualityAssembly or installation methodsAdhesive or hardware performanceDurability of third-party materialsAlterations made after deliveryCustomers are responsible for ensuring that the finished project is assembled and used appropriately for its intended purpose.4. Customer Project PhotosPhotos displayed by Dang Paddles may feature paddles or other components that were painted, finished, assembled, decorated, or installed by customers or independent third parties after delivery.Unless specifically stated otherwise in the applicable post, listing, or product description, Dang Paddles supplied the raw fabricated components only.Any final painting, finishing, assembly, decoration, or installation shown in customer project photos was completed independently after the components were delivered.