Frequently asked questions

You can place an order in several ways. Using the "Shop" button on DangPaddles.com (http://DangPaddles.com)and selecting the custom paddle build feature. Please note that orders placed through the shop are unpainted and unassembled. Rush options and expedited shipping is available as well! You may also order directly through our Etsy shop at https://www.etsy.com/shop/DangPaddles(https://www.etsy.com/shop/DangPaddles) If the item is in stock and ready to ship, orders can arrive in as little as 1–3 days transit depending on your location. for the fastest response. Using the "Order Now" tab on DangPaddles.com (http://DangPaddles.com)and completing the appropriate form for the style of paddle you would like. We will reply to the email provided with more information. Contacting Dang Paddles through Facebook using the form provided at the following link: https://forms.gle/f3jps29KJrSCxvXF7(https://forms.gle/f3jps29KJrSCxvXF7)  You can also message Dang Paddles on Facebook at http://m.me/DangPaddles (http://m.me/DangPaddles) Thank you for choosing Dang Paddles for your paddle needs.

Please note that all items on our website are made to order, with a standard time for woodwork completion of approximately 2 weeks. If you receive your order earlier than expected, it means that we have put extra effort into ensuring your satisfaction. If you need your order sooner than the standard time, please let us know as we may have rush options available. Please also consider transit time and possible shipping delays from the carrier when placing your order to ensure that you receive it in a timely manner. We offer shipping nationwide from CA, with transit times typically ranging from 1-5 days. If you need faster shipping, please let us know and we can provide a quote for you. Thank you for choosing Dang Paddles.

The prices for our paddles vary depending on the size and design, with options ranging from $30 to $100+. We offer competitive pricing compared to local campus Greek stores that sell traditional paddles. If you are interested in customizing your paddle, please note that additional costs may apply for each customization. However, it is possible to create a low-cost custom paddle if you are on a budget. For reference, a popular choice is a 3-foot paddle for $80, with a custom top piece starting at $25 and Greek letters cut out in the middle for an additional $20. Please keep in mind that prices may vary depending on the specific customization requests.

Dang Paddles specializes exclusively in the fabrication of unfinished wooden paddle pieces. Our services are limited to the design and cutting of wooden paddle bases, letters, and decorative wood elements. All items are delivered as unfinished wooden pieces. Dang Paddles does not provide painting, finishing, or decorative assembly services. Customers who wish to decorate their paddles may choose to paint or finish the pieces themselves, or independently hire an artist of their choosing after receiving the unfinished wood pieces. Dang Paddles does not employ, contract with, or coordinate third-party painters or artists, and any such arrangements are made directly between the customer and the artist. If you would like guidance on painting unfinished wood, we have provided general paint and finishing tips here: https://www.dangpaddles.com/painttips (https://www.dangpaddles.com/painttips) These tips cover basic sanding, priming, painting, and finishing techniques for unfinished wood surfaces. Thank you for choosing Dang Paddles for your paddle woodwork.

Your information on shipping with Dang Paddles. Please note that shipping costs are calculated at the time of ordering and we usually ship with USPS or UPS, depending on which carrier can provide the quickest delivery. Expedited shipping is also available upon request. When placing an order, please consider transit time as delays may occur with the shipping carriers. While carriers may advertise delivery times of 2-5 days, they do not guarantee these times and may be affected by weekends, holidays, seasonal events, and currently the COVID-19 pandemic. Dang Paddles is not responsible for any shipping delays and will work with you to resolve any issues that may arise, including damages which may be covered by the shipping carrier. If your order is ready to be shipped, we will do so as soon as possible, either on the same day or the next business day if possible. Thank you for choosing Dang Paddles.

Information on policies for custom wood work orders with Dang Paddles. Please note that all orders are non-returnable and cannot be cancelled once placed due to the custom and made-to-order nature of our products. After the order is processed, it is final and we will begin the digital design process right away. We will personally contact you to confirm the design before starting the heavy work on your order. Dang Paddles is not responsible for damages that occur after the order leaves our shop, whether it is picked up by the customer, a painter, or shipped. If damages do occur, we will work with you to resolve the issue. In the case of damages during shipping, please check your order immediately upon receiving and notify us if it has been damaged. Please report the damage within 2 weeks with images of the outside and inside boxes, as well as the damaged items, so that we can file a claim with the shipping carrier if necessary. Images are necessary for damage claims. Once the damages have been inspected by the shipping company, we will arrange for the damaged items and the package to be returned and replaced. Please keep the original shipping container and packaging in the same condition as it was received. Thank you for choosing Dang Paddles.

Your information on payment options with Dang Paddles: We accept major credit and debit cards, PayPal, and Venmo (if you have enabled access in your phone app) for your convenience. If you prefer to pay in cash, you may also visit our store in person. We strive to offer a variety of payment options to make the process as efficient and convenient as possible for our customers. Thank you for choosing Dang Paddles.

Important information for clients of Dang Paddles and general visitors to this site Unless otherwise specified and/or credited all images, artwork, text and graphics, of this site, are the copyright of Dang Paddles. All rights reserved. All other images are the copyright and/or trademark of the respective owners. Designs, original art and clip art presented are for the use of the authorized client only. All art, images, designs, and material are copyright of Dang Paddles and may not be resold, added to design or art collections of any nature or any other unauthorized form of distribution or reproduction without express written permission by Dang Paddles. All materials featured are offered for individual or commercial information only and as such are offered on a ‘as is’ basis. Any other use of graphic material found on the site including mirroring or copying any part of the site is prohibited without the express written consent of Dang Paddles or authorized representatives. Visitors are permitted, and encouraged to link to this site. You are welcome to link to any page or section of the web site. Any form of reproduction, electronic or otherwise is strictly forbidden without prior written consent. If you have any questions about these terms, or would like information about licensing images and/or materials from Dang Paddles please contact us. The Client unconditionally guarantees that any element of text or graphics given to Dang Paddles for inclusion in designs do not infringe on any copyright or trademarks that have been already established by another company or organization. The Client will hold harmless and protect Dang Paddles from any claim or suit arising from the use of such as furnished by The Client. We make every effort to produce original artwork. If, however, we create artwork for you which accidentally infringes on any existing trademarked artwork, our liability is limited only to a refund of the paid amount. Dang Paddles will do no research checking on the legal availability of the name we are creating designs for. It is the Client’s responsibility to ensure that the name of their product, company or service is not already in use, and it is the Client’s sole responsibility to secure a service mark or trademark to protect the rights to any name or image. We will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image. Ownership of the final artwork becomes the full property of the Client, having unlimited, indefinite and unrestricted use of the design upon payment of all fees. Dang Paddles retains the right to display the artwork in their corporate portfolios and marketing materials. All concepts furnished to the client are for client review and comment purposes only. Until all project invoices are paid in full by the Client, Dang Paddles will retain exclusive copyright and ownership of all design and draft materials and any usage will be deemed an infringement of standing copyright protections and pursued appropriately by Dang Paddles. Ownership of final designs are transferred to the client on payment of all fees, however unless otherwise arranged in writing. Dang Paddles retains ownership of all draft materials not used in the final design. Graphics may not be resold, added to design or art collections, as part of a gallery or template collection or redistributed in any manner without express written permission by Dang Paddles.